Suvvy User Guide
На русском
  • INTRODUCTION
  • QUICK START
  • MAIN SETTINGS
    • System Instruction
      • Best Practices
        • Guidelines for writing instructions
        • Ways to improve accuracy and response quality
        • Instruction debugging
        • Cost optimization
      • Variables
      • Functions
      • Multilingualism
      • Reading URLs
      • Typical reasons for stopping a dialoguePage
    • Additional settings
    • Notifications from Suvvy
  • Knowledge Base
    • Knowledge Base
      • Direct questions
      • Large files
  • Working with Tables
    • Tables (CSV-XLS / Google)
      • Data retrieval
      • Data recording
  • ACTIONS
    • Webhooks
    • Multiagent Systems
      • Calling a subordinate bot
      • Switch active bot
  • CHANNELS
    • CRM Systems
      • amoCRM
      • Kommo
      • Bitrix24
    • Website Chats
      • Jivo
    • Messengers
      • WhatsApp
      • Telegram
    • Social Networks
      • Instagram
      • VK
    • Marketplaces
      • Wildberries
      • OZON
      • Yandex.Market
      • Avito
    • Helpdesk Systems
      • UseDesk
      • PlanFix
    • Custom Channel
      • Working with webhook
      • Sending messages
  • INTEGRATIONS
    • YCLIENTS
    • ALTEGIO
    • Google Calendar
  • Analytics
    • Chart Analysis
  • FOR PARTNERS
    • Partner Program
    • Training
  • Legal Information
    • Terms of Service
    • Privacy Policy
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  1. CHANNELS

Custom Channel

PreviousPlanFixNextWorking with webhook

Last updated 5 months ago

This feature is partially implemented and is available only to certain clients. To enable it, please contact support.

In addition to connecting ready-made integrations, you can connect Suvvy to your own system by yourself.

Connection

To connect, you need to contact Suvvy support, providing the following information:

  • The webhook address to which Suvvy will send messages

  • (optional) A secret that Suvvy will send along with the webhook. This is necessary so you can verify incoming requests and filter out requests not from us.

By following the link below, you can familiarize yourself with the types of requests that Suvvy will send to your webhook:

Below, you can learn how to send messages to Suvvy:

Working with webhook
Sending messages