Suvvy User Guide
На русском
  • INTRODUCTION
  • QUICK START
  • MAIN SETTINGS
    • System Instruction
      • Best Practices
        • Guidelines for writing instructions
        • Ways to improve accuracy and response quality
        • Instruction debugging
        • Cost optimization
      • Variables
      • Functions
      • Multilingualism
      • Reading URLs
      • Typical reasons for stopping a dialoguePage
    • Additional settings
    • Notifications from Suvvy
  • Knowledge Base
    • Knowledge Base
      • Direct questions
      • Large files
  • Working with Tables
    • Tables (CSV-XLS / Google)
      • Data retrieval
      • Data recording
  • ACTIONS
    • Webhooks
    • Multiagent Systems
      • Calling a subordinate bot
      • Switch active bot
  • CHANNELS
    • CRM Systems
      • amoCRM
      • Kommo
      • Bitrix24
    • Website Chats
      • Jivo
    • Messengers
      • WhatsApp
      • Telegram
    • Social Networks
      • Instagram
      • VK
    • Marketplaces
      • Wildberries
      • OZON
      • Yandex.Market
      • Avito
    • Helpdesk Systems
      • UseDesk
      • PlanFix
    • Custom Channel
      • Working with webhook
      • Sending messages
  • INTEGRATIONS
    • YCLIENTS
    • ALTEGIO
    • Google Calendar
  • Analytics
    • Chart Analysis
  • FOR PARTNERS
    • Partner Program
    • Training
  • Legal Information
    • Terms of Service
    • Privacy Policy
Powered by GitBook
On this page
  1. CHANNELS

Helpdesk Systems

Helpdesk systems are designed for processing support requests. These systems facilitate the easy receipt of inquiries, assign them statuses, and manage their tracking.

Suvvy is a system that supports, among other things, handling customer support requests. Hence, our platform includes deep integration with these systems.

PreviousAvitoNextUseDesk

Last updated 5 months ago