envelopeNewsletters

Mailing lists allow you to notify customers in bulk about important updates, events, and promotions. Flexible settings allow you to choose the channel, bot, and customize the message text.

Setting

1

Select Mailings on the left side of the menu

2

Setting up the mailing list itself

To do this, click the Create mailing list button:

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Select the bot for which you want to create a mailing list

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The bot must have a channel connected

5

Setting up filters

We set up filters that will send newsletters to dialogs that meet the criteria:

We can configure:

  1. The time interval for the last message in the dialog

  2. Conditions: we can choose from standard variables, channel variables, or custom ones.

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After selecting the conditions, don't forget to click "Save"

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Then the number of dialogues that meet the specified criteria will be displayed:

When you click on the dialog button, a modal window will appear where we can see the dialogs that will be used for the mailing:

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Setting the date for sending a dialogue

Here we can set the date and time of sending, as well as the Time range of delay before sendings:

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Customizing the newsletter text

We have two options:

  1. We can write the text that will be sent to the user ourselves.

  2. We can use the LLM model's message generation.

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Preservation stage

Once we've configured all the parameters for our newsletters, we need to click the "Save" button at the bottom so that all the settings are taken into account and the newsletter is created:

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