# Automatic generation of instruction and knowledge base

Automatic generation helps quickly prepare the bot for operation using AI. Depending on the selected scenario, Suvvy can:

* generate only the instruction;
* generate the instruction and knowledge base files;
* generate only the knowledge base files.

#### When to use

Auto-generation is useful if you:

* are launching a new bot from scratch;
* want to quickly create a draft instruction based on a business description;
* want to immediately prepare a knowledge base from the company’s website;
* want to reduce manual work when initially populating the bot.

{% hint style="warning" %}
At the same time, it is important to remember: the final quality of the Suvvy bot’s performance depends on the quality of the final system instruction, while specific details about products, services, and terms are best placed in the knowledge base.
{% endhint %}

#### Where to find the feature

To use Auto-generation:

{% stepper %}
{% step %}

### Open the required bot.

{% endstep %}

{% step %}

### Go to the Instruction tab.

{% endstep %}

{% step %}

### Click the Generate instruction button.

{% endstep %}
{% endstepper %}

<figure><img src="/files/yNkF1aOsXX3wn08DiTa8" alt=""><figcaption></figcaption></figure>

{% hint style="danger" %}
Please note that **tokens are consumed** for website parsing and for generating instructions and Knowledge Base files.

Use of this tool **is charged** according to the platform’s standard pricing. ⚙️💳
{% endhint %}

### Mode 1. Instruction generation

This is the simplest scenario.

#### How it works

You describe:

* [x] what the bot does;
* [x] what role it performs;
* [x] what tasks it should handle;
* [x] how it should communicate with the customer.

<figure><img src="/files/KnBDcvhbaV91xEa2QgYc" alt=""><figcaption></figcaption></figure>

After generation, Suvvy creates a system instruction based on your description.

#### When to use

Use this mode if:

* you already have a prepared knowledge base;
* you want to quickly obtain a draft system instruction;
* the company website is not required for generation.

#### Output

The system will create a draft instruction with the bot’s basic behavior logic.

<figure><img src="/files/MzElZntkPxH3zMIIEhEA" alt=""><figcaption></figcaption></figure>

This structure is recommended: sections are separated using # so that the model can more easily understand the boundaries of logical blocks.

### Mode 2. Instruction generation based on description + website link

In this mode, you not only describe the bot’s role and tasks, but also provide a link to the website.

<figure><img src="/files/ObLt8AQy3jtf2YrYtRTU" alt=""><figcaption></figcaption></figure>

Then you go one step forwart and paste your site URL.

<figure><img src="/files/8UqcwLz1JRmdmsZ36XBv" alt=""><figcaption></figcaption></figure>

#### How it works

Suvvy analyzes the specified website page and uses the information found there when generating the instruction. In this scenario, the provided website page is parsed, after which the system:

* creates the instruction;
* enriches it with facts found on the website;
* adds a “Recommended to move to KB files” section.

<figure><img src="/files/ErkcOZsYC4Z5Tg3THGs8" alt=""><figcaption></figcaption></figure>

#### When to use

This mode is useful if:

* you need to quickly assemble a draft instruction based on a website;
* the homepage already contains a description of the company, its services, and its advantages;
* you want to immediately understand which information is best extracted from the instruction into the knowledge base.

### Mode 3. Instruction Generation + Knowledge Base Generation

This is an advanced mode in which the system prepares two layers of bot configuration at once:

* [ ] a system instruction;
* [ ] knowledge base files.

#### How it works

<figure><img src="/files/VYCBhWlpriA1Y5a8KQqP" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/cKaDbJv3EHTrV2nz5fYH" alt=""><figcaption></figcaption></figure>

You paste a website link, after which the system:

* parses the website’s homepage;
* additionally parses other pages of the website and analyzes them;
* generates an instruction;

<figure><img src="/files/pTl3dP86gHHK2PK6EJJQ" alt=""><figcaption></figcaption></figure>

* creates a set of knowledge base files based on the found materials.

<figure><img src="/files/nlOyKNFl63thkirBTb93" alt=""><figcaption></figcaption></figure>

After the generation is complete, the user sees a list of the created files, can review them, mark the ones needed, edit the text inside, and save all of them to the knowledge base at once or selectively.

<figure><img src="/files/O9VIiWilzwBLdGEmWcOS" alt=""><figcaption></figcaption></figure>

#### When to use

Use this mode if:

* you are launching a bot from scratch;
* you do not yet have a populated knowledge base;
* the website already contains the main information about the company, products, services, warranties, delivery, working conditions, etc.

#### Output:

1. A ready draft instruction
2. A set of knowledge base files structured according to the website’s content.

### Mode 4. Knowledge Base Generation

In this mode, only knowledge base files are created, without modifying the instruction.

Go to the Knowledge **Base – Direct Questions** section and click **Automatic Generation**.

<figure><img src="/files/zxgqczFA69WyrUc81iIk" alt=""><figcaption></figcaption></figure>

#### How it works&#xD;

You provide a website link, after which the system:

<figure><img src="/files/Zq11bffkfWK8in1hfo28" alt=""><figcaption></figcaption></figure>

* analyzes the root page;
* additionally parses other pages of the site and analyzes them;
* generates only knowledge base files.

<figure><img src="/files/5IrL68casyW1pCMaN5vC" alt=""><figcaption></figcaption></figure>

#### You can:

* open the file list;
* view the contents;
* edit files before saving;
* select which files to save;
* save all files at once.

#### This mode is convenient if:

* your instruction is already prepared and does not need changes;
* you need to quickly populate or expand the knowledge base;
* you want to update the KB from a website without modifying the system prompt.

### What is recommended to check after generation

{% hint style="warning" %}
Auto-generation saves time, but the result **should always be additionally reviewed** manually.
{% endhint %}

#### Check the instruction

Make sure that:

* the bot’s role is described correctly;
* the goals and tasks do not contradict the real scenario;
* the greeting matches your communication tone;
* the response style fits the task;
* the instruction does not contain unnecessary information that would be better placed in the knowledge base.

#### Check the knowledge base files

Make sure that:

* the files do not duplicate each other;
* the names reflect the content;
* the data is divided into logical topics;
* only genuinely useful materials for responses are included in the knowledge base.

This is especially important for the Direct Questions mode, where search is performed based on meaning and file name, and file names are recommended to be short and clear.

#### Recommendations for use:

* Use instruction generation if you need a quick draft of the bot’s behavior.
* Use instruction + knowledge base generation if you are launching a new bot from a website.
* Use knowledge base generation only if the instruction is already configured manually.
* Always perform a final manual review after generation.
* Everything related to communication rules should be kept in the instruction.
* Everything related to facts, products, services, conditions, and details should be moved to the knowledge base.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.suvvy.ai/en/main-settings/prompts/automatic-generation-of-instruction-and-knowledge-base.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.