Suvvy User Guide
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  • INTRODUCTION
  • QUICK START
  • MAIN SETTINGS
    • System Instruction
      • Best Practices
        • Guidelines for writing instructions
        • Ways to improve accuracy and response quality
        • Instruction debugging
        • Cost optimization
      • Variables
      • Functions
      • Multilingualism
      • Reading URLs
      • Typical reasons for stopping a dialoguePage
    • Additional settings
    • Notifications from Suvvy
  • Knowledge Base
    • Knowledge Base
      • Direct questions
      • Large files
  • Working with Tables
    • Tables (CSV-XLS / Google)
      • Data retrieval
      • Data recording
  • ACTIONS
    • Webhooks
    • Multiagent Systems
      • Calling a subordinate bot
      • Switch active bot
  • CHANNELS
    • CRM Systems
      • amoCRM
      • Kommo
      • Bitrix24
    • Website Chats
      • Jivo
    • Messengers
      • WhatsApp
      • Telegram
    • Social Networks
      • Instagram
      • VK
    • Marketplaces
      • Wildberries
      • OZON
      • Yandex.Market
      • Avito
    • Helpdesk Systems
      • UseDesk
      • PlanFix
    • Custom Channel
      • Working with webhook
      • Sending messages
  • INTEGRATIONS
    • YCLIENTS
    • ALTEGIO
    • Google Calendar
  • Analytics
    • Chart Analysis
  • FOR PARTNERS
    • Partner Program
    • Training
  • Legal Information
    • Terms of Service
    • Privacy Policy
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On this page
  • Allows what?
  • How to connect?
  • Create a Community token by following the steps below:
  1. CHANNELS
  2. Social Networks

VK

VKontakte is the largest social network in Russia and the CIS. It positions itself as a platform for promoting business and solving everyday tasks with the help of mini-applications.

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Last updated 29 days ago

Allows what?

This channel is designed to automate communication with customers on the platform of VK social network.

How to connect?

Connecting API on the VK side

Create a Community token by following the steps below:

1

Go to the Community you want to connect. You must be an administrator in that Community;

2

In the right menu, go to “Manage” item

3

In the right menu, under “Settings” go to “Work with API” item

4

In the “Access Keys” tab, click on the “Create Key” button

5

Select the following rights for the access key:

6

Confirm your phone number using the instructions on the VK page:

7

Copy your new key and paste it when you connect the channel:

8

Click the Save button.

9

Here you can Enable/Disable bot responses, as well as completely Disable integration. Click Save.

10

Done, the channel is connected.

All incoming requests will now be handled by a bot, you can see them in the Chat section of the chat manager of the Savvy platform.

In case you need to intervene in the dialog, you can respond both inside VK messenger and from Savvy's personal cabinet.