VK

Allows what?

This channel is designed to automate communication with customers on the platform of VK social network.

How to connect?

Connecting API on the VK side

Create a Community token by following the steps below:

1

Go to the Community you want to connect. You must be an administrator in that Community;

2

In the right menu, go to “Manage” item

3

In the right menu, under “Settings” go to “Work with API” item

4

In the “Access Keys” tab, click on the “Create Key” button

5

Select the following rights for the access key:

6

Confirm your phone number using the instructions on the VK page:

7

Copy your new key and paste it when you connect the channel:

8

Click the Save button.

9

Here you can Enable/Disable bot responses, as well as completely Disable integration. Click Save.

10

Done, the channel is connected.

All incoming requests will now be handled by a bot, you can see them in the Chat section of the chat manager of the Savvy platform.

In case you need to intervene in the dialog, you can respond both inside VK messenger and from Savvy's personal cabinet.