# Marketplaces

Integration of Suvvy with marketplaces enables automation of responses to customer questions and reviews.

With large volumes of products, answering questions and reviews can take considerable time and require significant labor resources. Therefore, we have implemented mechanisms to automate this process with high quality.

## How does it work?

When a customer leaves a question or review for a specific product, the information is sent to Suvvy. The bot, in turn, retrieves information from the product card and can also refer to an additional external table compiled by the company (article code, question, answer) if the product card does not contain an answer to the given question.

After obtaining the required information, Suvvy returns a response to the marketplace and posts it under the question/review.

More details on Suvvy's work with marketplaces in the following sections.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.suvvy.ai/en/channels/marketpleisy.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
