> For the complete documentation index, see [llms.txt](https://docs.suvvy.ai/en/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.suvvy.ai/en/main-settings/opovesheniya-ot-savvi.md).
# Notifications from Suvvy
Suvvy can send you alerts in various situations, such as:
* **Low** balance / Balance **running low**
* A specific **file** / **action** was triggered *(as specified in the personal account)*
* Channel status changed
* Error occurred while **performing an action / retrieving a spreadsheet or large file from Google / responding in a channel**
*and others..*
In this case, you can connect **Suvvy alerts** in **Telegram**
{% stepper %}
{% step %}
#### Go to the "Integrations" section in the bot settings and select "Alerts in Telegram"
{% endstep %}
{% step %}
#### Choose your preferred notification method (you can connect multiple chats/accounts)
{% endstep %}
{% step %}
#### Click the "START BOT" button
{% endstep %}
{% step %}
#### After clicking, you will enter the chat with the bot, where you will see a message
#### All done!
{% endstep %}
{% endstepper %}
### How does it work?
For example, we want a live person to join the chat at the client's request.
To do this, we create a file in the Knowledge Base called "Call a manager" and enable "**Notifications in Telegram**."
This is needed so that the notification includes information about this file being triggered.
{% hint style="warning" %}
**Important**
To have a live person join the chat, we need to interrupt the bot's responses, otherwise, the bot will continue to reply. To do this, we enable the "**Interrupt dialogue**" setting:
{% endhint %}
Here's how it will look in the chat:
We ask the bot to call a manager
Meanwhile, in the Suvvy Alerts bot, we received the following Notification:
Thus, Suvvy Alerts allow you to always stay informed when a certain file is triggered during a client conversation!
