# Jivo

## What does it allow?

The main function of Jivo is a chat that can be installed on a website to communicate with clients, as well as receiving incoming requests from messengers and social networks.

## Connection.

1. To connect Suvvy to Jivo, you need to go to the Channels section inside the bot and enter the Jivo channel:

<figure><img src="https://2542240793-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnmK9dnkx224HgS0VSB5J%2Fuploads%2Fzuu5HJlShL6nusbtlQD2%2Fimage.png?alt=media&#x26;token=c7bddd40-94c2-4437-8d3c-e0c036bb9b0f" alt=""><figcaption></figcaption></figure>

2. In the opened window, click on the button "Instruction for connection":

<figure><img src="https://2542240793-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnmK9dnkx224HgS0VSB5J%2Fuploads%2FXMCrZ8DC3xlKD0eUO3aH%2Fimage.png?alt=media&#x26;token=5ffa4a7f-782d-475a-99be-670642b673db" alt=""><figcaption></figcaption></figure>

3. Then copy the text of the letter by clicking the button "**Copy text**":

<figure><img src="https://2542240793-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnmK9dnkx224HgS0VSB5J%2Fuploads%2FAVaYwwMle43uptD3xPSt%2Fimage.png?alt=media&#x26;token=92ecaa81-6d67-4acd-9cdf-5fd7ba0287ba" alt=""><figcaption></figcaption></figure>

4. And paste it into a **new message in your mail.**

{% hint style="info" %}
**Jivo account email** and **channel**, to which you need to connect the bot, will appear after you **register a Jivo account**
{% endhint %}

## Jivo Registration.

1. Go to the website jivo.ru and click the **Register** button:

<figure><img src="https://2542240793-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnmK9dnkx224HgS0VSB5J%2Fuploads%2FSP0sEob3p0O2ww3iZBFY%2Fimage.png?alt=media&#x26;token=7bbe4c4a-c25e-4f54-89c5-aba533b1af02" alt=""><figcaption></figcaption></figure>

2. Follow the instructions.
3. Complete the registration and set up your channels.

## Receiving data and connection.

1. After we send our email to **Jivo** mail, within a few hours, we will receive a **response** of the following content:

<figure><img src="https://2542240793-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnmK9dnkx224HgS0VSB5J%2Fuploads%2F7ziEpn9isf1uI0cJgCP5%2Fimage.png?alt=media&#x26;token=5894ebdb-05c8-42a8-a5ae-62037f8f4ce0" alt=""><figcaption></figcaption></figure>

1. Next, we need to insert the received data into the **Jivo** connection form in **Suvvy** and click the **Save** button.

Point 1 information you need to insert in the field "Provider ID".

Point 3 information to the field "Answer parth".

<figure><img src="https://2542240793-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnmK9dnkx224HgS0VSB5J%2Fuploads%2FZPOfxSZa22uo4mcIqYxD%2Fimage.png?alt=media&#x26;token=5696cddb-28b7-4584-bc68-d28eaa6924b9" alt=""><figcaption></figcaption></figure>

You can **Enable** or **Disable** bot responses in this channel by clicking **"Bots answers"** and then **Save** button

Setup is complete.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.suvvy.ai/en/channels/chaty-dlya-saita/jivo.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
