> For the complete documentation index, see [llms.txt](https://docs.suvvy.ai/en/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.suvvy.ai/en/channels/chaty-dlya-saita/jivo.md).

# Jivo

## What does it allow?

The main function of Jivo is a chat that can be installed on a website to communicate with clients, as well as receiving incoming requests from messengers and social networks.

## Connection.

1. To connect Suvvy to Jivo, you need to go to the Channels section inside the bot and enter the Jivo channel:

<figure><img src="/files/98jrhnsDHNSwX1XgWMdq" alt=""><figcaption></figcaption></figure>

2. In the opened window, click on the button "Instruction for connection":

<figure><img src="/files/JSPoZv69N6ZxukNboQzn" alt=""><figcaption></figcaption></figure>

3. Then copy the text of the letter by clicking the button "**Copy text**":

<figure><img src="/files/SWZOe8F54sgxoWiGghIo" alt=""><figcaption></figcaption></figure>

4. And paste it into a **new message in your mail.**

{% hint style="info" %}
**Jivo account email** and **channel**, to which you need to connect the bot, will appear after you **register a Jivo account**
{% endhint %}

## Jivo Registration.

1. Go to the website jivo.ru and click the **Register** button:

<figure><img src="/files/8pDtn5ZRYvFagZS49TGu" alt=""><figcaption></figcaption></figure>

2. Follow the instructions.
3. Complete the registration and set up your channels.

## Receiving data and connection.

1. After we send our email to **Jivo** mail, within a few hours, we will receive a **response** of the following content:

<figure><img src="/files/L8rSvgQRtG6dbcZfk4BA" alt=""><figcaption></figcaption></figure>

1. Next, we need to insert the received data into the **Jivo** connection form in **Suvvy** and click the **Save** button.

Point 1 information you need to insert in the field "Provider ID".

Point 3 information to the field "Answer parth".

<figure><img src="/files/aV3JFBozghboLJuVepWH" alt=""><figcaption></figcaption></figure>

You can **Enable** or **Disable** bot responses in this channel by clicking **"Bots answers"** and then **Save** button

Setup is complete.
