> For the complete documentation index, see [llms.txt](https://docs.suvvy.ai/en/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.suvvy.ai/en/channels/chaty-dlya-saita/jivo.md).
# Jivo
Jivo is a customer communication platform that integrates various communication channels — website chat, social media, messengers, and email — into a single application.
## What does it allow?
The main function of Jivo is a chat that can be installed on a website to communicate with clients, as well as receiving incoming requests from messengers and social networks.
## Connection.
1. To connect Suvvy to Jivo, you need to go to the Channels section inside the bot and enter the Jivo channel:
2. In the opened window, click on the button "Instruction for connection":
3. Then copy the text of the letter by clicking the button "**Copy text**":
4. And paste it into a **new message in your mail.**
{% hint style="info" %}
**Jivo account email** and **channel**, to which you need to connect the bot, will appear after you **register a Jivo account**
{% endhint %}
## Jivo Registration.
1. Go to the website jivo.ru and click the **Register** button:
2. Follow the instructions.
3. Complete the registration and set up your channels.
## Receiving data and connection.
1. After we send our email to **Jivo** mail, within a few hours, we will receive a **response** of the following content:
1. Next, we need to insert the received data into the **Jivo** connection form in **Suvvy** and click the **Save** button.
Point 1 information you need to insert in the field "Provider ID".
Point 3 information to the field "Answer parth".
You can **Enable** or **Disable** bot responses in this channel by clicking **"Bots answers"** and then **Save** button
Setup is complete.
