WhatsApp

WhatsApp is a free online messenger and one of the most popular mobile applications in the world.

What Does It Allow?

This channel allows for the full automation of customer communication.

Connection

1. To connect Suvvy to WhatsApp you need to go to the Channels section inside the bot and enter the WhatsApp channel:

1. In the opening window, click on the Connect button:

1. Then click the Yes button:

Please note that when you click on the "Connect" button, a commission of $4 will be immediately deducted from your account, so this amount must be in your account.

This payment will be deducted monthly.

1. Scan QR code or enter your phone number.

1. Check that bot responses are enabled:

Here you can track the date of the next payment:

1. To enable the bot to automatically detect the interlocutor's phone number, allow the transmission of the interlocutor's number to the bot:

1. After selecting the desired bot settings, click the Save button:

1. You can change the settings at any time or disable bot responses in this channel. Just turn off the bot responses and click the Save button: