# WhatsApp

## What Does It Allow?

This channel allows for the full automation of customer communication.

## Connection

1. To connect Suvvy to WhatsApp you need to go to the **Channels** section inside the bot and enter the WhatsApp channel:

<figure><img src="https://2542240793-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnmK9dnkx224HgS0VSB5J%2Fuploads%2F4fDr6fuzahHrHuil73Mm%2Fimage.png?alt=media&#x26;token=63fd52cc-d18e-4609-bdfd-7d2f1b0798a7" alt=""><figcaption></figcaption></figure>

2. In the opening window, click on the **Connect** button:

<figure><img src="https://2542240793-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnmK9dnkx224HgS0VSB5J%2Fuploads%2FtmFojHwXoLSYaaJDnBzC%2Fimage.png?alt=media&#x26;token=c5d4141b-c48c-4403-8bbd-98924f3f1a58" alt=""><figcaption></figcaption></figure>

3. Then click the **Yes** button:

<figure><img src="https://2542240793-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnmK9dnkx224HgS0VSB5J%2Fuploads%2Fm15LiUmqNClHf7k20sqE%2Fimage.png?alt=media&#x26;token=8a805555-a30a-4ba9-bf08-ee9856b3fa0e" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
Please note that when you click on the "Connect" button, a commission of $4 will be immediately deducted from your account, so this amount must be in your account.

This payment will be deducted **monthly**.
{% endhint %}

4. Scan QR code or enter your phone number.

<figure><img src="https://2542240793-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnmK9dnkx224HgS0VSB5J%2Fuploads%2FpSFwkXSDjS9kuUhVb9N6%2Fimage.png?alt=media&#x26;token=812c164a-b434-4d4c-927f-475da3674577" alt=""><figcaption></figcaption></figure>

5. Check that bot responses are **enabled**:

<figure><img src="https://2542240793-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnmK9dnkx224HgS0VSB5J%2Fuploads%2FFD0CL4USxmD53haWX0RP%2Fimage.png?alt=media&#x26;token=d3283aac-899e-4a28-975f-e9b815802502" alt=""><figcaption></figcaption></figure>

Here you can track the **date of the next payment:**

<figure><img src="https://2542240793-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnmK9dnkx224HgS0VSB5J%2Fuploads%2FmWdekeHhwAqkWANvQroz%2Fimage.png?alt=media&#x26;token=797c0c83-85f9-4269-bab2-70628c6220d9" alt=""><figcaption></figcaption></figure>

6. To enable the bot to automatically detect the interlocutor's phone number, allow the **transmission of the interlocutor's number to the bot:**

<figure><img src="https://2542240793-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnmK9dnkx224HgS0VSB5J%2Fuploads%2FbVr36h8TfVKARNM2Cqg1%2Fimage.png?alt=media&#x26;token=1de3778e-2b48-4e36-8829-41b30e5a17d3" alt=""><figcaption></figcaption></figure>

7. After selecting the desired bot settings, click the **Save** button:

<figure><img src="https://2542240793-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnmK9dnkx224HgS0VSB5J%2Fuploads%2Fes6oPIHzIuyOSGle12pv%2Fimage.png?alt=media&#x26;token=198bd355-8813-4fa2-a55f-5929e5258268" alt=""><figcaption></figcaption></figure>

8. You can change the settings at any time or disable bot responses in this channel. Just turn off the bot responses and click the **Save** button:

<figure><img src="https://2542240793-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnmK9dnkx224HgS0VSB5J%2Fuploads%2F9Clud5R8lBPJNvMLryeC%2Fimage.png?alt=media&#x26;token=3eb4e8cd-2130-4f77-a7e5-00bd9b81ff81" alt=""><figcaption></figcaption></figure>
