Kommo

Kommo - an international brand of amoCRM. Suvvy (just like with amoCRM) is integrated with it and can:

1. Respond to customer messages (the channel from which the message came does not matter)

2. Move a deal through the pipeline, specifically changing pipelines and statuses within it

3. Retrieve information from deal fields

4. Fill deal fields with information obtained from client dialogue

5. Fill hashtags

Connection

To connect Suvvy to Kommo, you need to go to the Channels section within the bot and access the Kommo channel:

In the opened window, click the Connect to Kommo account button:

This will redirect you to the Kommo authorization page, where you need to enter your Kommo credentials:

Select the desired account and click Allow.

After that, the authorization window will close and redirect back to the Kommo settings on the Suvvy personal account side.

Next, you will have the opportunity to set up interaction settings with Kommo, and these settings are similar to how it's done in amoCRM, so a detailed description can be found here.